HRCI/PHR Certification Program

HRCI/PHR Certification

50 Hours/12 Months Access/Self-Paced

Curriculum Overview

PHR® certification (Professional in Human Resources certification), from the Human Resource Certification Institute (HRCI®), recognizes professionals who are globally distinguished for their thorough knowledge of the technical and operational aspects of human resource practices, U.S. laws and regulations. PHR certification professionals possess knowledge and proficiency in implementing and evaluating recruitment, hiring, orientation, succession planning, retention, and organizational exit programs necessary to ensure the workforce’s ability to meet the organization’s goals and objectives.

Achieving and maintaining PHR certification is no easy task. This HR certification requires professionals to successfully complete the PHR certification testing and demonstrate a mastery of the body of knowledge in the field. To be eligible to sit for the PHR certification exam, professionals need to have a tactical/logistical orientation, focus on program implementation and must be able to document hands-on experience. This human resources certification exam can last up to four hours with over 220 questions and is based on the HRCI’s body of knowledge. Providing your HR professionals with a comprehensive PHR certification training program will help them to prepare for and pass the PHR certification exam and to continually hone their skills for ongoing on-the-job education.

Professional in Human Resources (PHR)

Providing your HR professionals with a comprehensive PHR certification training program will help them to prepare for and pass the PHR certification exam and to continually hone their skills for ongoing on-the-job education.

Human Resources Fundamentals (HRCI/PHR)
Strategic Management (HRCI/PHR)
Affirmative Action and the EEO (HRCI/PHR)
Employment Management (HRCI/PHR)
Recruiting and Selecting Candidates (HRCI/PHR)
Offers, Contracts, and Exit from the Organization (HRCI/PHR)
Developing Employees (HRCI/PHR)
Developing Human Resources (HRCI/PHR)
Compensating Employees (HRCI/PHR)
Programs to Benefit Employees (HRCI/PHR)
Employment Relations (HRCI/PHR)
Sexual Harassment at Work (HRCI/PHR)
Non-Unionized Workplaces (HRCI/PHR)
Unionized Workplaces (HRCI/PHR)
Health and Safety in the Workplace (HRCI/PHR)
Risk Assessment and Prevention (HRCI/PHR)

Human Resources Fundamentals (HRCI/PHR)

Overview/Description

The Human Resource Certification Institutes (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including core knowledge and concepts fundamental to the field of human resources. The HRCI certification examinations are widely recognized as the industry standard for evaluating human resource professionals’ competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and certification services. As a human resources professional, you are involved in various aspects of the organization and need to have a range of core skills and knowledge. Toward that end, this course will help you prepare for the HRCI certification examination with regard to human resources fundamentals. In this course, you’ll learn about such things as qualitative and quantitative abilities; budgeting and accounting skills; contract and project management; human relations and human resource technology. All the topics in this course are based on the core knowledge required by HR professionals included in the HR Body of Knowledge recommended by SHRM. Due to the rapidly changing nature of the law, information in this course may become outdated.

Quantitative Abilities

Identify the benefits of understanding quantitative and qualitative analysis and financial tools.
Match quantitative analysis techniques to descriptions.
Match qualitative analysis techniques to examples.
Match financial statements to situations in which they are used.
Differentiate between the various budgeting terms and techniques.
Contract and Project Management
Identify the benefits of knowing about contract and project management.
Recognize the HR functions that may be considered for outsourcing.
Sequence examples of the steps in the outsourcing process.
Recognize examples of the stages in project life cycles.
Human Resources
Identify the benefits of understanding human relations concepts and human resource technology.
Recognize the implications of the human relations movement for modern management.
Match trends in technology with examples of how they might be used by HR.
Recognize examples of the potential uses for human resource information systems (HRIS).

Strategic Management (HRCI/PHR)

Overview/Description

The Human Resource Certification Institutes (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including strategic management. The HRCI certification examinations are widely recognized as the industry standard for evaluating HR professionals’ competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and certification services. As an HR professional, you are involved in developing the business strategy to achieve organizational goals. Toward that end, this course will help you prepare for the HRCI certification examinations with regard to strategic management. In this course, you’ll learn about such things as dealing with change, corporate governance, and the strategic planning process. All the topics in this course are based on the Strategic Management functional area of the HR Body of Knowledge recommended by SHRM. Due to the rapidly changing nature of the law, the information in this course may become outdated.

Dealing with Change

Recognize the benefits of understanding how to deal with change.
Identify how HR can become a strategic partner in an organization.
Match strategic business drivers to examples of their impact on HR functions.
Recognize the role of HR professionals in managing, supporting, and communicating organizational change.

Corporate Governance

Recognize the benefits of knowing about corporate governance.
Identify the major provisions to the Sarbanes-Oxley Act.
Recognize examples of topics contained in a code of ethics and professional conduct.

The Organizations Strategic Planning Process

Recognize the benefits of understanding strategic planning in an organization.
Match the organization examples to their appropriate places on the organizational life cycle.
Match the generic strategies to the organization that should be using that strategy.
Recognize how departmentalization and centralization provide a strategic framework for organizations.
Match HR strategies to each stage in an employee life cycle.
Sequence the stages in the strategic planning process.
Recognize external factors that should be included in an environmental scan in a given scenario.

Affirmative Action and the EEO (HRCI/PHR)

Overview/Description

The Human Resource Certification Institutes (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee rights, such as equal employment opportunity (EEO) and affirmative action (AA). The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals’ competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and certification services. As a human resources professional, you are responsible for helping to ensure that your company’s employment practices are fair and equitable, and that they comply with required regulations and recommended policies and practices. Toward that end, this course will help you prepare for the HRCI certification examinations in the areas of equal employment opportunity and affirmative action. In the area of EEO, you will learn about the chief forms of employment discrimination, the impact of certain important discrimination cases on employment law, and the primary methods of complying with EEO laws and regulations. The course will also help you understand AA plans, that is, which companies must implement formal AA plans, what AA plans consist of, and how AA compliance audits are conducted. All the topics in this course are based on the Workforce Planning and Employment functional area of the HR Body of Knowledge recommended by SHRM. Due to the rapidly changing nature of the law, information in this course may become outdated.

Equal Employment Opportunity

Identify the importance of understanding the principles of equal employment opportunity.
Identify examples of characteristics that, according to equal employment opportunity law, should not be used to make employment decisions.
Match key categories of employment discrimination with examples.
Match key employment discrimination cases from 1971 to 1976 with the EEO precedents they set.
Match key employment discrimination cases from 1993 to 1995 with the EEO precedents they set.
Choose examples of companies that must file an annual equal employment opportunity report.
Choose valid examples of ways to obtain applicant flow data.
Match the steps of the litigation process with examples of tasks HR staff might have to perform during each step.

Affirmative Action Plans

Identify the benefits of understanding the nature of affirmative action plans.
Identify types of organizations that are required to create affirmative action plans according to Executive Order 11246 (as amended by Executive Orders 11375 and 11478).
Match the key analysis sections that are required in a formal affirmative action plan with statements that are true for each.
Identify examples of the elements that are required by Section 60-2.16 and Section 60-2.17 of the OFCCPs 41 60-2 regulations.
Match types of affirmative action audit reviews with their descriptions.

Employment Management (HRCI/PHR)

Overview/Description

The Human Resource Certification Institutes (HRCI) certification examinations, HRCI/PHR (Professional in Human Resources certification), cover a broad range of workforce planning and employment issues, including legislation affecting employee and consumer rights, and matters of workforce management. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals’ competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and certification services. As a human resources professional, you are responsible for helping to ensure that your company’s employment practices are fair and equitable, and that they comply with required regulations and recommended policies and practices. Toward that end, this course will help you prepare for the HRCI certification examinations in the areas of federal anti-discrimination legislation and workforce management. In this course, you’ll learn about legislation that is specific to employee rights, privacy, and consumer protection. In addition, you’ll learn about effective methods for creating sound job descriptions and job specifications. All the topics in this course are based on the Workforce Planning and Employment functional area of the HR Body of Knowledge recommended by SHRM. Due to the rapidly changing nature of the law, information in this course may become outdated.

Employee Rights Legislation

Identify the importance of understanding employee rights legislation.
Match each federal civil rights-related anti-discrimination law with its employee rights provisions.
Match each federal health-related anti-discrimination law with its provisions.
Identify provisions of the Vietnam Era Veterans Readjustment Assistance Act of 1974.
Identify provisions of the Immigration Reform and Control Act.
Match federal anti-discrimination legislation regarding employee selection and layoff with their provisions.
Choose federal anti-discrimination laws with which congressional employees must comply under the Congressional Accountability Act of 1995.
Privacy and Consumer Protection Legislation
Identify the importance of understanding employee privacy and consumer protection legislation.
Identify key provisions of the Privacy Act.
Identify key provisions of the Employee Polygraph Protection Act.
Match each federal consumer protection-related law with its provisions.

Job Analysis

Identify the benefits of a job analysis.
Match the key elements of a job analysis--knowledge, skills, and abilities--with their appropriate examples.
Match techniques used when conducting a job analysis with their descriptions.
Match information categories with examples of the information that must be gathered for a job analysis.
Match the key elements of a job description with the appropriate examples.
Match the key elements of job specifications with the appropriate examples.

Recruiting and Selecting Candidates (HRCI/PHR)

Overview/Description

The Human Resource Certification Institutes (HRCI) certification examinations, HRCI/PHR (Professional in Human Resources certification), cover a broad range of workforce planning and employment issues, including the recruitment and selection of new employees. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professional’s competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and certification services. As a human resources professional, you are involved in the process of attracting and interviewing qualified job candidates for your organization. Toward that end, this course will help you prepare for the HRCI certification examinations with regard to employee recruitment and selection. In this course, you’ll learn about such things as recruitment sources and employer branding, and screening tests and interviews. All the topics in this course are based on the Workforce Planning and Employment functional area of the HR Body of Knowledge recommended by SHRM. Due to the rapidly changing nature of the law, information in this course may become outdated.

Recruiting Techniques

Identify the benefits of using the appropriate employee recruitment techniques.
Match internal, external, and alternative recruitment sources with examples.
Identify examples of the four employer branding elements.
Identify the statement that correctly explains the yield ratio calculation.

Selection Methods

Identify the benefits of using the appropriate employee selection methods.
Match job application form types with their descriptions.
Match types of screening tests with examples.
Match validation measures to descriptions.
Recognize how to prepare for candidate interviews.
Match job interview types with their descriptions.
Sequence examples of job interviewing steps.
Identify key concepts involved in conducting pre-employment inquiries.
Identify the steps involved in demonstrating due diligence in the hiring process.
Identify when drug and medical testing can be used in employment screening.

Offers, Contracts, and Exit from the Organization (HRCI/PHR)

Overview/Description

Human Resource (HR) professionals today have to deal with particularly sensitive subjects regarding employment. This course examines employment offers for prospective candidates, contract creation, and record-keeping requirements. In addition, the complex issues of organizational exit--including downsizing, severance, and termination--are explored. The Human Resource Certification Institutes (HRCI) examinations cover a broad range of workforce planning and employment issues. As a human resource professional, you are responsible for helping to ensure that your company’s employment practices with regard to employment offers, contracts, and exits are fair and equitable, and that they comply with required regulations and recommended policies and practices. This course will help you prepare for the HRCI certification examinations in this area. All the topics in this course are based on the Workforce Planning and Employment functional area of the HR Body of Knowledge recommended by the Society for Human Resource Management (SHRM). Due to the rapidly changing nature of the law, information in this course may become outdated.

Offers, Contracts, Records, and Post-employment

Identify the benefits of understanding offers, contracts, proper records-management practices, and post-offer employment activities.
Select examples of the items that should be included in a written employment offer.
Identify the three types of employment contracts.
Match employee types to examples of special clauses commonly included in their respective employment contracts.
Identify functions of HR records management.
Match federal laws to the details of their record-keeping requirements.
Identify the elements of customized employee relocation analysis.
Identify the elements of an effective employee orientation program.
Organizational Metrics and Exit
Identify the benefits of having an effective organizational exit strategy in place.
Match workforce planning and employment metrics with descriptions. Identify examples of the characteristics of terminations.
Select correct examples of the procedures used when terminating employees for cause.
Recognize examples of the various roles HR has during a period of downsizing.
Identify the reasons for an employer to offer a severance package.
Recognize examples of the elements of effective exit interviews.

Developing Employees (HRCI/PHR)

Overview/Description

The Human Resource Certification Institutes (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including the theories and applications of employee training and training program development. As a human resources professional, you are responsible for helping to ensure that your company’s workforce possesses the skills, knowledge and abilities to meet the current and future needs of the company. This course will help you prepare for the HRCI certification examinations in the areas of employee training and development. In the area of employee training, you will learn methods for effectively training adult learners and techniques for aligning all training programs with your company’s strategic goals. This course will also help you understand the necessary steps for developing effective employee development programs. All the topics in this course are based on the HR Development functional area of the HR Body of Knowledge recommended by the Society for Human Resource Management (SHRM). Due to the rapidly changing nature of the law, information in this course may become outdated.

Training and Human Resources

Recognize the value of understanding the functions of human resource development (HRD). Select examples of the primary functions of HRD.
Recognize the characteristics of adult learners.
Training Program Development
Recognize the benefits of implementing HRD programs in an organization.
Select examples of the steps for designing an effective training program.
Match training models to examples.
Recognize considerations for implementing a training program.
Identify the guidelines that performance evaluators should follow before an appraisal meeting.

Developing Human Resources (HRCI/PHR)

Overview/Description

The Human Resource Certification Institutes (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including human resources development and performance management. As a human resources professional, you are responsible for helping to ensure that your company’s employees have maximized their potential for growth and development. This course will help you prepare for the HRCI certification examinations in the areas of human resources development and performance management. In the area of human resource development, you will learn effective methods for both leadership development and organizational development. This course will also help you understand techniques for developing effective performance appraisals and career growth programs for your company’s employees. All the topics in this course are based on the Human Resource Development functional area required by HR professionals included in the HR Body of Knowledge recommended by SHRM. Due to the rapidly changing nature of the law, information in this course may become outdated.

Leadership and Organization Development

Identify the benefits of employee leadership development.
Match leadership theories to their examples.
Match successful leadership practices to their corresponding examples.
Match strategic organizational development intervention strategies to descriptions.
Match techno-structural intervention strategies to their characteristics.
Match OD intervention strategies to examples of how they are used.
Identify the strategies used in human process intervention.
Match descriptions to the strategies used in human resource management.
Match HRD intervention strategies to examples of how they are used.
Performance Management
Identify the benefits of using performance management techniques in human resource development.
Match methods for appraising employee performance with examples.
Match elements of effective performance appraisal documentation to examples.
Match the types of career development programs to their examples.

Compensating Employees (HRCI/PHR)

Overview/Description

The Human Resource Certification Institutes (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including the theories and applications associated with effective compensation. As a human resources professional, you are responsible for helping to ensure that your company’s workforce possesses the skills, knowledge and abilities to meet the current and future needs of the company. This course will help you prepare for the HRCI certification examinations in the area of employee compensation. You will learn methods for effective total compensation. This course will also help you understand the necessary steps for aligning existing compensation methods to a total compensation arrangement. All the topics in this course are based on the Compensation and Benefits functional area of the HR Body of Knowledge recommended by the Society for Human Resource Management (SHRM). Due to the rapidly changing nature of the law, information in this course may become outdated.

Total Compensation

Identify the benefits of implementing fair and practical compensation systems.
Identify the three appropriate objectives for a total compensation system.
Match examples with appropriate objectives of a total compensation system.
Match categories of legislation related to compensation practices to their definitions.
Match legislation categories with examples that show how the legislation influences and affects compensation practices.
Match deduction types to examples.
Identify strategies for developing direct compensation systems.
Identify examples of the correct implementation of the four strategies that should be considered in developing a direct compensation system.
Methods for Developing Compensation Systems
Match each method associated with developing compensation systems with the benefits it provides.
Identify three methods used to develop compensation systems.
Select correct descriptions of the three job evaluation methods.
Match the three job evaluation methods to the appropriate circumstances.
Identify how organizations use industry survey data to support their compensation systems.
Recognize examples of ways that organizations use industry data on employee pay.
Match elements in a pay structure that considers both external and internal perspectives with descriptions.
Identify the external and internal considerations that are specifically related to variable pay in the compensation pay structure.
Match examples with elements in a pay structure that considers both external and internal perspectives.

Programs to Benefit Employees (HRCI/PHR)

Overview/Description

The Human Resource Certification Institutes (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including the work rules and practices that apply to employee benefit programs. As a human resources professional, you are responsible for helping to ensure that your company’s practices comply with any legislation governing employee benefits and that the benefit programs are competitive enough to attract and retain employees. These are some of the topics you will need to understand to prepare for the Human Resource Certification Institutes Professional in Human Resources certification examination (HRCI/PHR). This course will help you prepare for the HRCI certification examinations in the areas of benefits compensation. In the area of benefit regulations, this course will help you understand the federal legislation that mandates multiple employee benefits. You will also learn methods for designing voluntary benefits plans for the particular needs of your company’s employees. All the topics in this course are based on the Benefits and Compensation functional area of the HR Body of Knowledge recommended by the Society for Human Resources Management (SHRM). Due to the rapidly changing nature of the law, information in this course may become outdated.

Benefits under Government Regulation

Recognize the value of understanding the employee benefits required by government regulations.
Match Social Security and Medicare to examples of the coverage provided by each plan.
Identify the situations covered by the unemployment insurance program.
Select the benefits that are provided by workers compensation.
Identify issues that affect an employee’s eligibility to receive COBRA benefits.
Select the FMLA program conditions that provide leave from employment.
Voluntary Benefits
Recognize the benefits of understanding the voluntary employee benefits.
Match the qualified compensation plan and the nonqualified compensation plan to their examples.
Match types of health plans to examples.
Select examples of the different voluntary disability benefit plans.
Select examples of benefit needs assessment considerations.

Employment Relations (HRCI/PHR)

Overview/Description

The Human Resource Certification Institutes (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee and labor relations. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals’ competencies. The Professional in Human Resources (PHR) certification shows that the holder has demonstrated mastery of the HR body of knowledge. As a human resources professional, you are responsible for helping to ensure that your company’s employee relations are positive and that they comply with required regulations and recommended policies and practices. Toward that end, this course will help you prepare for the HRCI certification examinations in the areas of employee relations, employee and individual rights and relations, and Equal Employment Opportunity (EEO) complaints. In the area of employment rights, you will learn about employee rights legislation, employer and labor regulations, and the process for filing EEO complaints. This course will also help you understand methods for creating positive employee relations and techniques for assessing and analyzing employee relations. All the topics in this course are based on the Workforce Planning and Employment functional area of the HR Body of Knowledge recommended by the Society for Human Resources Management (SHRM). This course addresses the Employee and Labor Relations functional area. Due to the rapidly changing nature of the law, information in this course may become outdated.

Key Legislation

Identify the benefits of understanding key employee relations legislation.
Match provisions of key employee labor relations legislation to examples.
Match employment rights issues and practices to examples of violations.
Corporate Culture
Identify the benefits of understanding the relationship between corporate culture and employee relations.
Match methods for creating positive employee relations to examples.
Choose examples of methods for assessing the corporate culture.
Select examples of the common errors in analyzing data.

Sexual Harassment at Work (HRCI/PHR)

Overview/Description

The Human Resource Certification Institutes (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including issues related to the prevention of discrimination and harassment. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals’ competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and certification services. As a human resources professional, you are responsible for helping to ensure that your company’s employment practices are fair and equitable, and that they comply with required regulations and recommended policies and practices. Toward that end, this course will help you prepare for the HRCI certification examinations in the area of sexual harassment. In this course, you’ll learn about the many aspects of sexual harassment, the key types of sexual harassment claims, the recent legal history of sexual harassment, and important elements of an effective sexual harassment prevention program. All the topics in this course are based on the Workforce Planning and Employment functional area of the HR Body of Knowledge recommended by SHRM. Due to the rapidly changing nature of the law, information in this course may become outdated.

Understanding Sexual Harassment

Identify the importance of understanding workplace sexual harassment.
Match the Equal Employment Opportunity Commission guidelines for defining sexual harassment with examples.
Match forms of possible sexual harassment with their examples.
Match each legal criterion for sexual harassment with its corresponding example of sexually harassing behavior.
Sexual Harassment: Precedents and Prevention
Identify the benefits of understanding harassment claims, cases, and prevention programs.
Identify examples of sexual harassment situations in which a tangible job detriment claim could be proven.
Identify the elements that, when combined, would create a hostile environment claim.
Match each sexual harassment case with the precedent it set.
Choose examples of key elements that comprise an effective sexual harassment prevention program.

Non-Unionized Workplaces (HRCI/PHR)

Overview/Description

The Human Resource Certification Institutes (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee and labor relations. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals’ competencies. As a human resources professional, you are responsible for helping to ensure that your company’s employment practices are in line with work rules of non-union environments and that employee issues are resolved in a legally defensible manner. Toward that end, this course will help you prepare for the HRCI certification examinations in the areas of work regulations and employee issue resolution. In the areas of work regulations, you will learn about policies, procedures, and work rules, along with employee handbook regulations and workplace behavior issues. This course will also help you understand Alternative Dispute Resolution, and how to deal with workplace behavior issues. All the topics in this course are based on the Employee and Labor Relations functional area of the HR Body of Knowledge recommended by Society for Human Resources Management (SHRM). Due to the rapidly changing nature of the law, information in this course may become outdated.

Work Rules in Non-union Environments

Identify the benefits of understanding work rules in non-union environments.
Match policies, procedures, and work rules to examples.
Match legal considerations with examples.
Analyze an example of an employee handbook to determine whether it meets the key legal criteria.

Resolving Employee Issues

Identify the benefits of resolving employee issues.
Sequence examples of the steps of a disciplinary process.
Match strategies associated with the Alternative Dispute Resolution to examples.

Unionized Workplaces (HRCI/PHR)

Overview/Description

The Human Resource Certification Institutes (HRCI) certification include PHR (Professional in Human Resources), cover a broad range of workforce planning and employment issues, including those affecting employee and labor relations. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals’ competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and certification services. As a human resources professional, you are responsible for helping to ensure that your company’s employment practices are in line with work rules of union environments, and that union-employer issues are resolved in a legally defensible manner. Toward that end, this course will help you prepare for the HRCI certification examinations in the areas of work regulations and employee issue resolution. This course will also help you understand union organization, grievance processes, dispute resolution, and arbitration. In the areas of work regulations, you will learn about collective bargaining, contract negotiations, good faith bargaining, and strikes and boycotts. The content in this course is based on the Employee and Labor Relations functional area of the HR Body of Knowledge recommended by SHRM. Due to the rapidly changing nature of the law, information in this course may become outdated.

Work Rules in Union Environments

Identify the benefits of understanding the work rules that apply to union environments.
The learner will match unfair labor practices by employers with examples.
Identify examples of the unfair labor practices by unions.
Sequence examples of the steps of the NLRB election process.
Match the voting protocols for unions with examples.

Union-employer Relations

Identify the advantages of understanding union-employer relations.
Match the typical collective bargaining subjects to examples.
Match collective bargaining strategies to examples.
Match the good faith bargaining guidelines to examples.
Match activities that occur during labor protests with examples.

Health and Safety in the Workplace (HRCI/PHR)

Overview/Description

The Human Resource Certification Institutes (HRCI) certification examinations, HRCI/PHR (Professional in Human Resources certification), cover a broad range of workforce planning and employment issues, including legislation affecting employee safety and health. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals’ competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and certification services. As a human resources professional, you are responsible for helping to ensure that your company meets particular standards and requirements for safety and health, most notably those established by the Occupational Safety and Health Administration (OSHA). Toward that end, this course will help you prepare for the HRCI certification examinations with regard to OSHA and the OSH Act. In this course, you’ll learn about such things as OSHAs purpose, coverage, standards, and inspection authority, as well as the Drug-Free Workplace Act and the Mine Safety and Health Act. All the topics in this course are based on the Occupational Health, Safety and Security functional areas of the HR Body of Knowledge recommended by SHRM. Due to the rapidly changing nature of the law, information in this course may become outdated.

What is OSHA?

Identify the importance of understanding the role of the Occupational Safety and Health Administration.
Select statements that are true of OSHA and the OSH Act.
Match each kind of OSHA violation with the appropriate example.
Complying with OSHA
Identify the benefits of ensuring that a company is compliant with OSHA standards.
Identify true OSHA standards statements related to emergency exit procedures, occupational noise exposure, and machine guarding.
Identify true statements regarding federal OSHA standards related to hazard communication and control of hazardous energy.
Identify true statements about OSHA standards for blood borne pathogens, confined space entry, personal protective equipment, and process safety management.
Match each OSHA record form with its description.
Identify true statements about OSHA assistance.
Identify the requirements of the Drug-Free Workplace Act.
Identify provisions of the Mine Safety and Health Act.

Risk Assessment and Prevention (HRCI/PHR)

Overview/Description

The Human Resource Certification Institutes (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including issues in risk assessment and prevention. The HRCI certification examinations are widely recognized as the industry standard for evaluating human resource professional’s competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and certification services. As a human resources professional, you are responsible for helping to ensure that your company’s employment practices are fair and equitable, and that they comply with required regulations and recommended policies and practices. Toward that end, this course will help you prepare for the HRCI certification examinations in the areas of risk assessment and prevention. You will learn about the health, safety and security risks in the workplace, injury and illness prevention and compensation programs, and safety training programs. The course will also help you understand business continuity planning and workplace privacy and investigation. All the topics in this course are based on the Risk Management functional area of the HR Body of Knowledge recommended by SHRM. Due to the rapidly changing nature of the law, information in this course may become outdated.

Risk Assessment

Recognize the benefits of understanding health, safety, and security risks.
Recognize examples of environmental health hazards.
Match general occupational safety and health standards to descriptions.
Recognize examples of workplace assets affected by security risks.

Risk Prevention

Recognize the benefits of understanding risk prevention programs.
Identify the elements of injury and illness prevention programs.
Match injury and illness compensation programs to descriptions.
Match the activities involved in developing an effective safety training program to tips for carrying out each activity.

Sequence examples of the steps involved in business continuity planning.
Identify elements of a comprehensive written workplace privacy policy.
Identify the elements of an effective workplace privacy investigation.
Identify the considerations for a workplace search.

NEW 2011 Certification requirements: Beginning with the May-June 2011 exam testing period, the exam eligibility requirements for the PHR, SPHR and GPHR will change.

PHR Eligibility

1 year of demonstrated professional HR experience with a Master’s degree or higher
2 years of demonstrated professional HR experience with a Bachelor’s degree
4 years of demonstrated professional HR experience with less than a Bachelor’s degree

System Requirements:

Operating systems - SkillSoft training works on Windows XP, Vista, Windows 7 and Mac OS X using the latest browser versions.
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Flash player version 10 or newer is required to access many of the web based courses. You can download the Flash download Flash directly from Adobe.
A sound card is required in your computer along with speakers or headphones.
High-speed Internet access recommended with online players
Minimum Pentium 166 MHz CPU required to support audio playback.
Minimum 64 MB RAM (128 MB recommended).