CompTIA A+ 2006

Personal Computer Components

Overview/Description
To understand the names and purposes of, and how to install, configure, remove, and troubleshoot personal computer components

Target Audience

The audience for this path includes entry-level computer technicians who will, by the end of studying this path and before taking the exam, have accumulated 500 hours hand-on experience in a lab or in the field

Prerequisites

None

Expected Duration

165 to 330 Minutes

Objectives :

 

Personal Computer Components

• identify the features of storage devices, power supplies, and display devices.
• identify the features of motherboards.
• recognize the features of processors.
• recognize the features of memory, ports and cables, adapter cards, and input devices.
• recognize personal computer components and their purposes.
• install, configure, optimize, and upgrade personal computer components.
• identify troubleshooting and preventive maintenance techniques for personal computer components.
• perform basic troubleshooting on personal computer components in a given scenario.
• isolate and solve problems with PC components.

Course Number: 242525_eng

Laptop Components, Peripherals, and Networks

Overview/Description
To understand the basic concepts of, and how to troubleshoot problems with, laptops, peripherals and networks connections

Target Audience

The audience for this path includes entry-level computer technicians who will, by the end of studying this path and before taking the exam, have accumulated 500 hours hand-on experience in a lab or in the field

Prerequisites

None

Expected Duration

190 to 380 Minutes

Objectives :

 

Laptop Components, Peripherals, and Networks

• identify the features of laptop components, how to remove laptop hardware safely, and how to configure power management.
• recognize basic troubleshooting techniques and preventive maintenance for laptops and portable devices.
• recognize how to perform laptop-specific tasks in given scenarios.
• recognize the features of printers and scanners.
• recognize how to install, configure, and troubleshoot printers and scanners.
• recognize printer technologies and how to perform basic printer installation, configuration, and troubleshooting tasks.
• identify basic networking concepts.
• identify the characteristics of common network cables, connectors, and networking technologies.
• install and configure a network and identify network diagnostic and troubleshooting tools.
• determine how to configure and troubleshoot a wireless network connection on a laptop.

Course Number: 242526_eng

Operating Systems

Overview/Description
To recognize the fundamentals of operating system technologies and the basic procedures involved in installing and upgrading operating systems.

Target Audience

The audience for this path includes entry-level computer technicians who will, by the end of studying this path and before taking the exam, have accumulated 500 hours hand-on experience in a lab or in the field

Prerequisites

None

Expected Duration

150 to 300 Minutes

Objectives :

 

Operating Systems

• recognize the differences between operating systems and the basic features of the Windows OS components and system interfaces.
• recognize the names and purposes of operating system files and the basics of disk, file, and directory management.
• Identify the location and function of Windows XP system files, navigate the Windows XP interface, and create files and folders.
• recognize how to install, configure, and optimize operating systems in a given scenario.
• recognize how to upgrade operating systems and install a device in a given scenario.
• identify tools, diagnostic procedures, and troubleshooting techniques for operating systems in given scenarios.
• recognize common error messages, codes, operational issues, and preventive maintenance techniques for operating systems in given scenarios.
• troubleshoot operating systems in a given scenario.

Course Number: 242527_eng

Security, Safety, and Communication

Overview/Description
To understand the role of security in an organization, the importance of following safety and environmental guidelines, and how to communicate with customers in a professional manner

Target Audience

The audience for this path includes entry-level computer technicians who will, by the end of studying this path and before taking the exam, have accumulated 500 hours hand-on experience in a lab or in the field

Prerequisites

None

Expected Duration

125 to 250 Minutes

Objectives :

 

Security, Safety, and Communication

• identify the fundamental principles of security.
• identify the features of data and physical security, incident reporting, and social engineering situations.
• install hardware, software, and data security and identify troubleshooting and preventive maintenance techniques for computer security in given scenarios.
• implement a security policy, install hardware security, and troubleshoot security issues
• identify safety and environmental measures and procedures.
• recognize how to communicate clearly and respond professionally to customers in given scenarios.
• recognize guidelines for promoting safety and environmental issues, effective communication skills, and job-related professional behavior.

Course Number: 242528_eng

Mentoring 220-601 A+ Essentials

Overview/Description
 Mentors are available to help students with their studies for exam 220-601 A+ Essentials. You can reach them by entering a Mentored Chat Room or by using the E-mail My Mentor service.

Target Audience

Individuals who are studying the associated  content in preparation for, or to become familiar with, the skills and competencies being measured by the actual certification exam.

Prerequisites

Familiarity with the exam objectives listed below and skills and competencies being measured in the associated certification exam.

Objectives :

 

Mentoring 220-601 A+ Essentials

• Personal Computer Components
• Laptop and Portable Devices
• Operating Systems
• Printers and Scanners
• Networks
• Security
• Safety and Environmental Issues
• Communication and Professionalism

Course Number: mnt220601

 

TestPrep 220-601 A+ Essentials

Overview/Description
Generally taken near the end of a program of certification-orientated study, the 220-601 A+ Essentials TestPrep enables the learner to test their knowledge in a simulated certification testing environment. Learners can take TestPrep in two different modes: Study and Certification. Study mode is designed to maximize learning by providing feedback, while Certification mode is designed to mimic a certification exam.

Target Audience

Individuals seeking practice in a simulated testing environment, covering the skills and competencies being measured by the actual certification exam.

Prerequisites

The associated  certification content should be completed before attempting the TestPrep. This will maximize the effectiveness of the simulated preparation exam.

Expected Duration

N/A

Objectives :

 

TestPrep 220-601 A+ Essentials

• Operating Systems
• Printers and Scanners
• Personal Computer Components
• Laptop and Portable Devices
• Networks
• Security
• Safety and Environmental Issues
• Communication and Professionalism

Course Number: TP220601_eng

Mentoring 220-602 A+ IT Technician

Overview/Description
 Mentors are available to help students with their studies for exam 220-602 A+ IT Technician. You can reach them by entering a Mentored Chat Room or by using the E-mail My Mentor service.

Target Audience

Individuals who are studying the associated  content in preparation for, or to become familiar with, the skills and competencies being measured by the actual certification exam.

Prerequisites

Familiarity with the exam objectives listed below and skills and competencies being measured in the associated certification exam.

Objectives :

 

Mentoring 220-602 A+ IT Technician

• Personal Computer Components
• Laptop and Portable Devices
• Operating Systems
• Printers and Scanners
• Networks
• Security
• Safety and Environmental Issues
• Communication and Professionalism

Course Number: mnt220602

 

TestPrep 220-602 A+ IT Technician

Overview/Description
Generally taken near the end of a program of certification-orientated study, the 220-602 A+ IT Technician TestPrep enables the learner to test their knowledge in a simulated certification testing environment. Learners can take TestPrep in two different modes: Study and Certification. Study mode is designed to maximize learning by providing feedback, while Certification mode is designed to mimic a certification exam.

Target Audience

Individuals seeking practice in a simulated testing environment, covering the skills and competencies being measured by the actual certification exam.

Prerequisites

The associated  certification content should be completed before attempting the TestPrep. This will maximize the effectiveness of the simulated preparation exam.

Expected Duration

N/A

Objectives :

 

TestPrep 220-602 A+ IT Technician

• Personal Computer Components
• Laptop and Portable Devices
• Operating Systems
• Printers and Scanners
• Networks
• Security
• Safety and Environmental Issues
• Communication and Professionalism

Course Number: TP220602_eng