Sales and Consulting Professional Certificate
Online – 250 Hours

Program Description

Master the art of selling!  Our comprehensive range of sales and consulting training modules are built into a complete library that equips you with all the skills you need to be successful at Selling.  Consider how the following definitions relate to a successful career in sales: Principle - a rule or code of conduct; Strategy - a careful plan or method especially for achieving an end; and Skill - a developed or acquired ability. These three terms help describe the difference between sales as a profession, and sales as simply a job.  Whether you are inside sales, a field sales rep or seasoned sale executive this program will sharpen your skills in the highly competitive corporate world of today.

 

Course Syllabus

l  Sales Curriculum:

  Field Sales Skills

      Field Sales Foundations

      Planning Your Field Sales Approach

      Applying Your Field Sales Approach

      Completing Your Field Sales Approach

      Field Sales Skills Simulation

  Inside Sales Skills

      Preparing for Outbound Sales Calls

      Initiating Outbound Sales Calls

      Completing Outbound Sales Calls

      Preparing for Inbound Sales Calls

      Completing Inbound Sales Calls

      Inside Sales Skills Simulation

  Strategic Account Sales Skills

      The Strategic Account Sales Approach

      Understanding Your Customer

      Conducting Effective Sales Research Meetings

      Working with Your Customer's Key Players

      Delivering High-Impact Sales Presentations

      Strategic Account Sales Skills Simulation

  Sales Team Management

      Building a Winning Sales Team

      Using Business Tools to Manage a Sales Team

      Motivating a Winning Sales Team

      Communicating in Sales Teams

      Sales Team Management Simulation

  Selling at the Executive Level

      Prepare for Success

      Strategic Planning

      Progressing through the Complex Sale

      Presenting Your Proposition

      Negotiating to Mutual Benefit

      From Executive-level Sale to Strategic Partnership

      Preparing for the Executive-level Sale Simulation

      Progressing through the Complex Sale Simulation

      Closing Executive-level Sales Simulation

  SalesUniversity Sales Orientation: Professional Selling in the Knowledge Economy

      The Profession of Selling

      Professional Selling in the Knowledge Economy

      Professional Selling in the Knowledge Economy Simulation

  SalesUniversity Sales Math 101: Developing a Sales Plan for Success

      Sales Math 101: Developing a Sales Plan for Success

  SalesUniversity Sales Manufacturing: A Success Model

      Sales Manufacturing (TM): Identifying Sales Opportunities

      Sales Manufacturing (TM): Sales Production

      Sales Manufacturing: Opportunity Development Simulation

  SalesUniversity Communication 101

      Sales Communications Foundations

      Sales Communications Essentials

      Telesales Communications

      Sales Communication Techniques Simulation

  Territorial Account Sales Skills

      The Territorial Account Sales Approach

      Understanding Your Target Customer's Business

      Effectively Using Customer-focused Research Meetings

      Gaining Access to Key Personnel at Your Target Accounts

      Delivering High-impact Territorial Account Sales (TAS) Presentations

      Territorial Account Sales Skills Simulation

  Sales: A Focus on Solutions

      Moving from Product Selling to Solution Selling

      Power Prospecting

      Finding the Pain You Can Cure

      Influencing Your Customer's Decision

      Presenting Your Solution

      Building Relationships for Continuing Success

      Solution-Selling Simulation: From Lead to Trial Period

  The Sales Wheel of Success - Advanced Selling Series

      Sales Motivation

      Developing Your Full Sales Potential

      Advanced Sales Communication Techniques: Part One

      Advanced Sales Communication Techniques: Part Two

      Maintaining Your Customer Base

      Expanding Your Customer Base

      Time is Money: Spend It Well

      Product Knowledge

      Advanced Sales Simulation

l  Consulting Skills

  Consulting with the External Client

      Essentials of External Consulting

      The Client-Consultant Relationship

      Diagnosing and Planning

      Managing Delivery

      Evaluation and Review

      Consulting with the External Client Simulation

  Consulting with the Internal Client

      Essentials of Internal Consulting

      Internal Consulting Skills

      Establishing a Relationship with Internal Clients

      A Workable Solution for Internal Clients

      Evaluating Internal Assignments

      Consulting with the Internal Client Simulation

  Internal Consulting for the Technical Professional

      The Technical Professional as Internal Consultant

      Creating Effective Contracts

      Using Data as a Technical Professional Consultant

      Resistance and Technical Professional Consultants

 

Recommended System Requirements: