CompTIA A+ 220-1001 and 220-1002

50 Hours / 12 Months / Self-Paced

Course Overview:

CompTIA A+ Logo

CompTIA A+ exam is a globally recognized industry standard for establishing an IT career. CompTIA A+ Core Series 220-1001 exam and 220-1002 exam cover expanded content on growing IT support role including expanded baseline security topics. The certification provides a different approach to define competency in operational procedures including basic disaster prevention, recovery, and scripting basics and a greater dependency on networking and device connectivity.

This course includes FREE access for 12 months to a cloud based lab platform to assist students develop the practical information technology (IT) skills necessary to succeed in high in demand IT jobs.  This cloud based lab solution uses real equipment that enables our students to execute each practical task in a safe environment that is accessible from anywhere without needing to buy their own hardware or risk damage to their own system.

Along with providing the necessary hardware in a virtual environment, students gain access to high quality practical exercises that cover many of the exam topics they will encounter on their certifying exams.

This course prepares students to take the CompTIA A+ 220-1001 and 220-1002 certification exams.

Course Outline:

Chapter 1: Troubleshooting
  • Module A: Troubleshooting theory
  • Module B: Safety
  • Module C: Professionalism
  • Summary
Chapter 2: Motherboards and CPUs
  • Module A: Motherboards
  • Module B: CPUs
  • Summary
Chapter 3: Computer power supplies
  • Module A: Power supply connectors
  • Module B: Power supply installation
  • Module C: Power supply troubleshooting
  • Summary
Chapter 4: Memory
  • Module A: Read-only memory
  • Module B: Random access memory
  • Summary
Chapter 5: Computer expansion
  • Module A: Expansion interfaces
  • Module B: Expansion card installation
  • Module C: Connectors and cables
  • Summary
Chapter 6: Physical storage
  • Module A: Disk drives
  • Module B: RAID storage
  • Module C: Optical drives
  • Module D: Other storage methods
  • Summary
Chapter 7: Input-output devices
  • Module A: Input devices
  • Module B: Output devices
  • Module C: Dual input-output devices
  • Summary
Chapter 8: Display Devices
  • Module A: Display technologies
  • Module B: Display management
  • Summary
Chapter 9: Operating systems
  • Module A: Windows versions and features
  • Module B: Non-Windows operating systems
  • Module C: Operating system installation and upgrades
  • Module D: Applications and scripting
  • Summary
Chapter 10: Windows management
  • Module A: Operating system features and tools
  • Module B: Control Panel utilities
  • Module C: Command-line tools
  • Module D: Troubleshooting
  • Summary
Chapter 11: Network basics
  • Module A: Classifying networks
  • Module B: Network devices
  • Module C: Internet connections
  • Summary
Chapter 12: Network cables and connectors
  • Module A: Twisted-pair connections
  • Module B: Coaxial connections
  • Module C: Optical media
  • Summary
Chapter 13: Network protocols
  • Module A: TCP/IP settings
  • Module B: Transport protocols
  • Module C: Application protocols
  • Summary
Chapter 14: Wireless networking
  • Module A: Wireless technology
  • Module B: Wi-Fi standards
  • Summary
 Chapter 15: Windows networking
  • Module A: Network shares
  • Module B: Network connections
  • Module C: Connection troubleshooting
  • Summary
Chapter 16: Virtualization and cloud computing
  • Module A: Virtualization
  • Module B: Cloud computing
  • Summary
Chapter 17: Mobile devices
  • Module A: Mobile device types
  • Module B: Mobile device configuration
  • Module C: Mobile device troubleshooting
  • Summary
Chapter 18: Security principles
  • Module A: Threats and vulnerabilities
  • Module B: Security controls
  • Summary
Chapter 19: Security technologies
  • Module A: Operating system security
  • Module B: Security hardware and software
  • Summary
Chapter 20: Securing devices and data
  • Module A: Workstation security
  • Module B: Mobile device security
  • Module C: Security troubleshooting
  • Summary
Chapter 21: SOHO network configuration
  • Module A: SOHO router features
  • Module B: Network security
  • Summary
Chapter 22: Printers and multi-function print devices
  • Module A: Printer technologies
  • Module B: Printer installation and maintenance
  • Module C: Printer troubleshooting
  • Summary
Chapter 23: Custom computers
  • Module A: Custom computer considerations
  • Summary
Chapter 24: Operational procedures
  • Module A: IT operations
  • Module B: Environmental factors
  • Module C: Incident response
  • Module D: Backup and recovery
  • Summary
Chapter 25: Appendix A
Chapter 26: Appendix B
  • 3D Objects
Chapter 27: Appendix: 3D Avatar based Simulation
  • 220-1001 3D Game
  • 220-1002 3D Game

All necessary course materials are included.

Certification(s):

This course prepares students to take the CompTIA A+ 220-1001 and 220-1002 certification exams.


System Requirements:

Internet Connectivity Requirements:
  • Cable and DSL internet connections are recommended.
Hardware Requirements:
  • Minimum Pentium 400 Mhz CPU or G3 Macintosh. 1 GHz or greater CPU recommended.
  • 256MB RAM minimum. 1 GB RAM recommended.
  • 800x600 video resolution minimum. 1025x768 recommended.
  • Speakers/Headphones to listen to Dialogue steaming audio sessions.
  • A microphone to speak in Dialogue streaming audio sessions.
Operating System Requirements:
  • Windows Vista, 7, 8, 8.1, 9, 10
  • Mac OSX 10 or higher.
  • OpenSUSE Linux 9.2 or higher.
Web Browser Requirements:
  • Google Chrome is recommended.
  • Firefox 13.x or greater.
  • Internet Explorer 6.x or greater.
  • Safari 3.2.2 or greater.
Software Requirements:
  • Adobe Flash Player 6 or greater.
  • Oracle Java 7 or greater.
  • Adobe Reader 7 or greater.
Web Browser Settings:
  • Accept Cookies
  • Disable Pop-up Blocker.


** Outlines are subject to change, as courses and materials are updated. Software is not included with the purchase of the course, unless otherwise specified. Students are responsible for the purchase and installation of the necessary course software. **