Business Communications

6 Hours / Access Length: 3 Days / Delivery: Live Online, Instructor Led

Course Overview:

In this course students will define communication, learn about its key components and discuss ways they can improve their communication skills. Topics include defining communication, form v. content, communications issues, two major communications theories, and communications ethics. Participants will discuss aspects of good communication, their own communication styles and how best to communicate with their audience.

Course Dates:  COMING!  

Course Time:  TBD

Course Outline:

  • Students will define communication, identify the keys to good communication and discuss ways in which they can improve their communication skills.
  • This lesson is about understanding how we communicate: how we transmit and receive, and use the common symbols we have. Students should develop a better understanding of how they communicate and the ways in which their communication styles can cause issues and mis-communication.
  • Students will explore two major communication theories and discuss the impact of those two theories on transmitters and receivers. Students will also explore and discuss the ethical impact of the two theories and the basic tensions created by divergent communication styles.
  • Students will put what they've learned to use by creating a communication plan for their organization.
System Requirements:

Internet Connectivity Requirements:
  • Cable and DSL internet connections are recommended for the best experience.
Hardware Requirements:
  • CPU: 1 GHz or higher
  • RAM: 2 GB or higher
  • Resolution: 1280 x 720 or higher
  • Speakers / Headphones
  • Microphone (Webinar / Live Online sessions)
Operating System Requirements:
  • Microsoft Windows 7 or 10 (Home, Pro)
  • Mac OSX 10 or higher.
  • Latest Chrome OS
  • Latest Linux Distributions

NOTE: While we understand that our courses can be viewed on Android and iPhone devices, we do not recommend the use of these devices for our courses. The size of these devices do not provide a good learning environment for students taking online or live online based courses.

Web Browser Requirements:
  • Latest Google Chrome is recommended for the best experience.
  • Latest Mozilla FireFox
  • Latest Microsoft Edge
  • Latest Apple Safari
Basic Software Requirements (These are recommendations of software to use):
  • Office suite software (Microsoft Office, OpenOffice, or LibreOffice)
  • PDF reader program (Adobe Reader, FoxIt)
  • Courses may require other software that is denoted in the above course outline.

** The course outlines displayed on this website are subject to change at any time without prior notice. **