Spanish for the Medical Front Office

16 Hours / Access Length: 6 Months / Delivery: Online, Mentor Supported

Course Overview:

Interacting with Spanish-speaking patients may arise frequently in a Medical Front Office position. In a medical career, lacking basic knowledge of the Spanish Language can be inefficient and dangerous. Saving someone’s life is difficult when you don’t understand what they are saying. Taking this course will boost your communication skills in the workplace, as well as make you more comfortable and productive.

Spanish for the Medical Front Office is a self-paced, online occupational Spanish conversation course that solves the problems of miscommunication. Students will learn basic reception terms to greet their patients, as well as insurance and general medical terminology.  

This Spanish course will teach medical front office professionals:

• How to ask for a patient’s information to fill out a form
• Crucial phrases that express the patient’s physical state
• How to learn a patient’s medical history and obtain insurance information

Students will build their workplace Spanish vocabulary and conversation skills by learning with pictures, native-pronunciations, readings, and quizzes, as well as cultural tidbits along the way.

Course Mentor:

Tara Bradley Williams, co-Founder of Pronto Spanish, is the instructional designer for all of Pronto Spanish courses and materials.  Tara has over 25 years of Spanish and ELL (English Language Language) teaching experience at the high school, community college, and corporate training levels.  Tara has a BA degree in Spanish and Sociology from St. Norbert College and a MA in Adult Education from the University of Denver. She has studied Spanish at the Universidad de Ortega y Gasset in Toledo, Spain and has lived and traveled extensively in Spain and Latin America. 

Course Outline:

Students will learn the most common words and phrases in the following Learning Units:

Spanish Fundamentals:

• Introduction
• Greetings
• More Greetings
• More Conversational Phrases
• Survival Words
• Numbers 0-9
• Numbers 10-1000
• Colors
• Directions
• Places
• Questions
• Time
• Months & Seasons
• Days of the Week and Date
• Family
• Personal Characteristics
• Likes and Dislikes

Spanish for the Medical Front Office:

• Introduction
• Receptions
• Registration
• Places
• Insurance Terms and Vocabulary
• Job Titles and People
• Medical History
• Specific Questions
• Emergencies & Common Injuries
• Parts of the Body
• Internal Organs

All necessary materials are included.

• Cable and DSL internet connections are recommended for the best experience.

• CPU: 1 GHz or higher
• RAM: 2 GB or higher
• Resolution: 1280 x 720 or higher
• Speakers / Headphones
• Microphone (Webinar / Live Online sessions)

• Microsoft Windows 7 or 10 (Home, Pro)
• Mac OSX 10 or higher.
• Latest Chrome OS
• Latest Linux Distributions

NOTE: While we understand that our courses can be viewed on Android and iPhone devices, we do not recommend the use of these devices for our courses. The size of these devices do not provide a good learning environment for students taking online or live online based courses.

• Latest Google Chrome is recommended for the best experience.
• Latest Mozilla FireFox
• Latest Microsoft Edge
• Latest Apple Safari

• Office suite software (Microsoft Office, OpenOffice, or LibreOffice)
• PDF reader program (Adobe Reader, FoxIt)
• Courses may require other software that is denoted in the above course outline.